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Returns & Exchanges
At Knot & Rope Supply, we want you to be completely satisfied with your purchase; if your items aren't a perfect fit, you can return or exchange them within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Prepare Your Package
Securely pack the unworn items in their original packaging, ensuring all tags remain attached to maintain eligibility for a refund.
3
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
4
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing